Configure Messages

Messages are added to the headers of confirmations, notifications, and invoices to further customize them.

A message is a block of text that your users can add to the headers and footers of confirmations, emails, and invoices. One header message, one footer message, or both can be added. You associate them with confirmations, emails, and invoices in reservation or booking under SettingsConfirmation Settings > Email Options.

Messages can be used for many purposes, such as providing a simple greeting to a group who is making a reservation and providing event instructions and contact information. For example, a Greeting message might be something such as “Thank you for reserving ...” You can configure and store many messages. Users can then select a message.

To configure messages:

  1. On the EMS menu bar, click Configuration > OtherMessages.

    The Messages window opens. This window lists all the messages that are currently configured in your EMS database.

  2. Click New.

    The Message dialog opens on the Message tab.

  3. Enter the information for the new message.

  4. Field

    Description

    Message

    The name for the message (50 character maximum including spaces).

    Message Text

    The unformatted message.

  5. Open the Confirmation HTML tab and do one of the following:
    • Design is selected by default. Use the standard Windows plain text formatting options to format the message (spacing, number of lines, capitalization, and so on) so that it is displayed the way that you want in the headers and footers.
    • Select HTML and enter the HTML code to format the message to display it the way that you want in the headers and footers.
  6. Optionally, click Spelling to spell check the message before you save it.
  7. Click OK