Install Custom Reports in EMS Desktop Client

If your organization has a custom developed report that needs to be deployed there are two methods, one through the EMS Desktop Client Web Deploy and another through the EMS Desktop Client Install.

For versions 44.1 and newer, if you are using an EMS Custom Report, you need to contact EMS Support or their Consultant to obtain a new DLL file if you intend to deploy Update 27 of EMS Desktop Client.

This change also applies to the Glance DLL, TMS, Polycom, and Custom Badges.

Deploy EMS Desktop Client

To deploy EMS Desktop Client:

  1. Obtain your organization's Custom Report DLL and SQL Overlay script from support.

  2. Locate the EMS Desktop Client Web Deployment location on the Web Server. Typically this is C:\inetpub\wwwroot\EmsDesktopWebDeploy\.

  3. Open the Installer folder and locate the EMS.zip file.

  4. Unzip the EMS.zip file to a location on the PC.

  5. Place the Custom Report DLL in the EMS folder.

  6. Zip the new EMS folder containing the DLL and name the zip file EMS.

  7. Place new EMS.zip file containing the Custom Report DLL back in the Installer folder.

Individually install EMS Desktop Client

To individually install EMS Desktop Client:

  1. Obtain your organization's Custom Report DLL and SQL

  2. Overlay script from support. Locate the local install of the EMS Client. Typically it is: C:\Program Files (x86)\EMS\.

  3. Place the Custom Report DLL in the EMS folder.