Prerequisites and Requirements for EMS Room Sign App

This topic outlines the requirements necessary to install, configure, and use the EMS Room Sign App (formerly named EMS Glance).

The EMS Room Sign App requires a license. Please contact your Account Executive to determine if your organization is licensed for the EMS Room Sign App or if you want to learn more about the app.


Before installing the EMS Room Sign App, make sure you meet the following requirements based on your software version:

  • Installed and configured EMS Desktop Client

  • All previous versions of the EMS Room Sign App uninstalled

  • 32 bit applications enabled within the application pools advanced setting

  • For earlier versions of the EMS V44.1 software, the following are required:

    • For Update 29 and earlier, install the EMS Room Sign App API. The EMS Room Sign App API URL is required for the EMS Room Sign App web application installation.

      In Update 30, the EMS Room Sign API was moved into the application to improve performance. If you have upgraded to Update 30 or later, you do NOT need to install the API.

    • For Update 31 and earlier, create an EMS user account with EMS API Web Service Access enabled. The user account is necessary to access the database.

      In Update 32, the API was moved inside of the EMS Room Sign App. If you have upgraded to Update 32 or later, you do NOT need to create an EMS admin user to manage the API. When required for audit trail purposes, EMS will use the user EMS Room Sign App.

ClosedEMS Database Server Requirements

Minimum System Requirements

  • Processor – 2.0 GHz and 4 cores or faster
  • Memory – 8 GB or more*
  • Hard-Disk Space – 2 separate physical drives of at least 6 GB; one for data, and the other for transaction logs (SCSI drives w/9ms access or better and RAID strategy for fault tolerance recommended)
  • Network Card – 100 / 1000 Mbps Ethernet, switched

*Specs apply for up to 100 concurrent users. Increased specs are required for 100+ concurrent users.

ClosedEMS Web Server Requirements

The EMS Room Sign web application is housed on a web server, which has specific requirements.

In Update 30, the Room Sign App API was moved into the EMS Room Sign application to improve performance.

See Also: Architecture.

Operating System IIS VERSION

Windows Server 2016


Windows Server 2012


Windows Server 2012 R2


Windows Server 2016


Application Pool Running 

(2.0 or 4.0 depending on the EMS Software Application)

.NET Framework 4.8

HTTP activation (Windows Feature)  
TLS Version Minimum TLS 1.2

Minimum System Requirements

Processor: 2.0 GHz and 4 cores or faster
Memory: 8 GB or more**
Hard-Disk Space: 1 GB or more

*For up to 100 concurrent users. Increased specs required for 100+ concurrent users.

*Requires an update to Windows Management Framework to version 3.
**= varies per EMS Software Application

ClosedEMS Room Sign App Requirements