View Known Errors/Alerts for EMS for Outlook

When using EMS for Microsoft Outlook plug-in, you may receive alerts and error messages.

The following table shows the most common messages and their meaning.

Alert/Error Message

Description

Alerts

Resource Alert

Customer-specified resource alerts displays when a user selects a resource.

Room Alert

Customer-specified room alerts display when a user selects a room.

Errors

Rooms cannot be booked in the past.

User opens a meeting that happened in the past.

You must be the organizer of the meeting to make changes.

User attempts to open a meeting for which they are not the web user.

Bookings cannot be longer than 24 hours.

User sets a start/end date/time combination to anything greater than 24 hours.

Resource quantities have been reset.

User attempts to save a meeting with a service order. One or more of the resources had insufficient quantities available.

Updating the reservation system was unsuccessful.

EMS encounters an unexpected error trying to save the reservation in EMS.

Bookings cannot be longer than {0} minutes.

User attempts to add a booking that violates the Max Minutes Allowed value as specified by the Web Process template.

The terms and conditions must be accepted prior to saving the reservation.

User attempts to add a booking that violates the Max Number of Bookings value as specified by the Web Process template.

Terms must be accepted.

User does not accept Terms and Conditions.

Event type is required.

User attempts to submit an entry without selecting an event type.

Group is required.

No group selected. (Group label used in message.)

 

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