System Prerequisites and Requirements for EMS Exchange Room Integration (ERI)

When you configure 2-Way ERI, ensure the following:

Your EMS license must contain a value for EMS Room Sync Limit and Exchange Room Integration after working with Professional Services. For more information, contact your Accruent Sales Representative.
Only Exchange Online (Microsoft 365) is supported. Mailboxes cannot be hosted in on-premises Exchange.
Latest version of EMS must be installed for an optimal experience.
Complete the steps to integrate into Exchange using Graph API.

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