Integration to Polycom

For EMS customers who use the Polycom RealPresence Resource Manager to manage their video communication systems, this interface enables integration between EMS and Polycom. Polycom provides a Third Party Booking API that exposes Polycom RealPresence Resource Manager booking functionality to external scheduling systems like EMS.

This Integration to Polycom Guide provides information on the following topics:

• Introduction
• Obtain the Installation Files
• Install the EMS Polycom Service for the First Time
• Install or Upgrade the EMS Polycom Service
• Configure the EMS Polycom Interface
  • Install the Polycom Activity DLL on Users' Machines
  • Configure the EMS Polycom Rooms/Resources
  • Advanced EMS Polycom Interface Configuration