To configure and use EMS Floor Plans, you must be licensed for EMS Desktop Client, EMS Web App and/or the EMS Kiosk, and the Floor Plan Module. If you are unsure whether or not your organization is licensed for this module, or if you would like to learn more about it, please contact your Account Executive.
To configure EMS Floor Plans:
Verify that you have installed all the necessary EMS Floor Plans server components.
Upload your floor plan indicators and floor plans in EMS Desktop Client.
Map indicators to room locations on your floor plans using the Floor Plans Configuration Utility.
Enable Floor Plans to be displayed on EMS Web App and/or EMS Kiosk App.
Contact Customer Support
Option 1 (Recommended): Go to
Accruent Accessto search the Knowledge Base or submit a case.
Option 2: Email firstname.lastname@example.org.
Option 3: Phone (800) 288-4565.
If you do not have a customer login, register here.