Install or Upgrade the EMS Polycom Service

  1. Manually uninstall existing versions of the EMS Polycom Service.
  2. Load the PolycomServiceSetup.msi file onto the server that will be running the service. This can be your existing EMS database server or EMS Web App web server.
  3. Run PolycomServiceSetup.msi.

    The EMS Polycom Service Setup Wizard window opens.

  4. Click Next to begin the installation process.

    The Select Installation Folder window opens.

  5. Select the installation folder and context (Everyone or Just Me). We recommend that you keep the default settings.
  6. Click Next.

    The Confirm Installation window opens.

  7. Click Next.

    The Installation Complete window opens.

  8. Click Close.