Upgrade Considerations

Before upgrading, please read the important upgrade considerations below.

EMS Room Sign App (formerly Glance)

Update 12 includes significant changes to the former EMS Glance product. The Update renames Glance to the EMS Room Sign App and also greatly updates the visual design. You may have to manually refresh the Room Sign App page on each tablet following your upgrade. To refresh the page on an iPad, you should close the browser and  re-open it using the homelink. We are working to ensure you will not have to do so in the future.

EMS Mobile App

The EMS Mobile App Update 7 version will be removed from the Apple App Store and Google Play Store on July 7, 2017.

EMS Mobile App Update 12 is compatible with Platform Services Update 12, as well as previous versions. Platform Services Update 12 is NOT compatible with previous versions of EMS Mobile App. Customers upgrading to Platform Services Update 12 must upgrade to EMS Mobile App Update 12.