Release Notes V44.1.34 (September 2019)

To determine what to download, check your current installs for all your licensed products and make note of the date and release number on the About screen in your EMS software. Download and install the latest updates from the table below. Any download links for which you are licensed will be available to you once you are logged into Accruent Access.

To ensure your users are benefiting from the newest features, enhancements, and fixes, EMS Software recommends that you upgrade to the most current release of your EMS product.

You now need the .NET Framework 4.8 on the application server.

You only need the latest downloads for any component since they are cumulative.

The Downloads area of Accruent Access offers an alternative view of your licensed releases, organized by product. To view the Downloads area, log into Accruent Access and navigate to My Products > EMS Downloads (opens a new tab) > (Release) Releases & Patches.

Note: To expand the release notes for all products, click the Expand All button on the top right. To collapse all the expanded release notes, click the Collapse All button on the top right.

Patch # 44.1.34000.209

ClosedEMS Desktop Client

Build # 44.1.34000.410

Web Deploy Build # 44.1.34000.410

Enhancements

Area

Description

Restrictions on rooms with Exchange mailboxes

The restrictions in the Desktop client that previously required rooms with Exchange mailboxes to always be booked in Exchange, will now only apply if you have enabled 2-way synchronization with Exchange.

EMS-8036

Security Improvements in Desktop Client

Updates were made to improve the security of the Desktop Client. As a part of these updates, starting from this release all installations of the Desktop Client will require the Web Deploy Service to be installed on your application server.

EMS-7096 includes EMS-7258, EMS-7291, EMS-7098, EMS-7099

Oauth supported in EMS Integration to Microsoft Exchange

The EMS Integration to Microsoft Exchange now supports Oauth for accessing mailboxes in Office 365 Exchange Online. You still need the existing service account to access any on-prem mailboxes in a hybrid Exchange environment. Please refer to the installation document for more information.

EMS-6358

Ability to end bookings in Kiosk

The Allow User to End Bookings field now has the following options:

  • No

  • Standard Bookings (default value)

  • Standard + Calendar-Enabled and VC Bookings

  • Standard + Bookings with Setup and Teardown

  • All Bookings

You can now use the End Now operation on the following booking types:

  • Calendar integrated bookings

  • Video conference

  • Bookings with setup and tear down

As a result, you can end these bookings when you do not need to use the space and it can be booked by others.

EMS-1426

Fixes

Area

Description

Visitor notification email

Previously, when the same visitor was added to multiple reservations, the visitor’s check-in would trigger a visitor notification email that listed visitors from all their reservations instead of just the one that they checked in to. This issue has now been resolved.

EMS-6050

Special date

Previously, if you created a special date using the Special Date wizard and assigned it to all available buildings, the special date would get assigned to all buildings in the database instead. This issue has now been resolved.

EMS-5953

Service order schedule report

Previously, you were unable to email the service order schedule report from the Desktop Client in the PDF format. This issue has now been resolved.

EMS-5342

View Only rooms

Previously, you were incorrectly able to edit bookings for View Only rooms. This issue has now been resolved.

EMS-7716

Settings

You now can enable HTTPS for Desktop Client web deployment without manually adding settings to the web.config.

EMS-7294

ClosedEMS Floor Plan

Build # 44.1.34000.149

Fixes

Area

Description

Room Name

Previously, if the room name contained a backslash (\), the floor plans would not display in the EMS Floor Plan Configuration Tool. This issue has now been resolved.

EMS-1347

ClosedEMS for Outlook

Build # 44.1.34000.2335

Outlook add-in web deploy # 44.1.34000.2335

Enhancements

Area

Description

Ability to set location filter as a personalization default

A checkbox called Override location and time zone settings when I search for available space was added to the User Defaults > Additional Information in EMS for Outlook. When you select this checkbox, any changes made to the location filters within a template in EMS for Outlook are applied to your personalization settings for that template.

EMS-7071

Fixes

Area

Description

Parameters

Previously, the Populate Service Setup with Attendance parameter was not working as expected in EMS for Outlook. This issue has now been resolved.

EMS-2339

Delegate calendars

Previously, if you opened multiple delegate calendars in EMS for Outlook, you would receive an error. This issue has now been resolved.

EMS-7297

Room filters

Previously, the room filter functionality used while creating a reservation did not work as expected. After using room filters, only the number of rooms equal to the Number of Available Rooms upon Search in Outlook are displayed in the list. This issue has now been resolved.

EMS-6772

Recurring appointments

Previously, if an attendee was removed from a recurring appointment, the room booking for one occurrence would be picked up by the entire series. This issue has now been resolved.

EMS-6724

Category

Previously, EMS for Outlook was not pulling the default quantity configured on the category when it was set to setup count or estimate count. This issue has now been resolved.

EMS-6551

Recurring reservations

Previously, if you created a recurring reservation from the inbox view of Outlook, the reservation would not be saved in EMS. This issue has now been resolved.

EMS-6457

Recurring reservations

Previously, if you attempted to move the date of an occurrence of a recurring meeting to a date beyond the end date of the meeting, the change would be saved in EMS even though it could not be made in Outlook. This issue has now been resolved.

EMS-6289

Location filters

Previously, if you changed location filters and then applied a recurrence pattern the filters would get reset to the default. This issue has now been resolved.

EMS-2296

Updates to attendees

Previously, you did not receive the Send update to all attendees dialogue in Outlook even when a room was not reserved with EMS. This has been fixed so that the dialogue is only suppressed when the meeting has an EMS reservation. This is necessary because Microsoft does not permit Outlook Add-ins to detect user selections in these dialogues.

EMS-5751

Deleting appointments

Previously, if you deleted appointments without attendees in the Outlook Add-in, it was not reflected in the Desktop Client. This issue has now been resolved.

EMS-7644

ClosedEMS for Google Calendar

Build # 44.1.34000.29

Enhancements

Area

Description

Security updates

Permissions for the G Suite integration and EMS for Google Calendar have changed for security reasons. Click here to access the configuration information for G Suite Integration.

EMS-8131, EMS-8123

Fixes

Area

Description

Reservation status

Previously, meetings in EMS for Google Calendar would remain in the Confirmed status even after the reservation was canceled. This issue has now been resolved.

EMS-4883

ClosedEMS Kiosk

Build # 44.1.340000.537

Enhancement

Area

Description

Ability to end bookings in Kiosk

The Allow User to End Bookings field now has the following options:

  • No

  • Standard Bookings (default value)

  • Standard + Calendar-Enabled and VC Bookings

  • Standard + Bookings with Setup and Teardown

  • All Bookings

You can now use the End Now operation on the following booking types:

  • Calendar integrated bookings

  • Video conference

  • Bookings with setup and tear down

As a result, you can end these bookings when you do not need to use the space and it can be booked by others.

EMS-1426

Fixes

Area

Description

Profiles

Occasionally, the Kiosk profiles didn’t load. This issue has now been resolved.

EMS-6591

Today's Events

Occasionally, the Today’s Events section would show components of a Kiosk combination booking as separate events. This issue has now been resolved.

EMS-6057

Latest version of ASP.net core

Kiosk now works with the latest version of ASP.net core—2.2.6.

EMS-6825

ClosedEMS Master Calendar

Build # 8.0.0.200

Fixes

Area

Description

Security issues

Some security issues were resolved with this update.

EMS-5957

Event descriptions

Occasionally, a part of the HTML code was visible in the event descriptions. This issue has now been resolved.

EMS-1183

ClosedEMS Platform Services

Build # 44.1.34000.209

Enhancements

Area

Description

Ability to update contact details

You can now update contact details in Platform Services. Details like status (active/inactive), name, email, fax number, group id and phone can be updated. Only those users that has the Expert User role assigned to their everyday user template can make updates to the group information. An audit history of all the updates made is saved in EMS.

EMS-7524

Ability to search bookings by reservation user defined fields (UDFs)

You now can search for your bookings using your reservation UDFs. Multiple UDFs can also be used.

EMS-7529

Ability to search web users by UDFs

You can now search for web users using UDFs.

EMS-7525

Ability to update process templates

You can now add or remove process templates assigned to a group based on the changes such as location, group type, and access.

EMS-6910

Ability to update group records

You can now update group records based on the changes in the HR system—Workday, so that both the systems have consistent data.

EMS-6906, EMS-6904

Reservations created by Platform Services

For Reservations created by Platform Services, EMS now has the functionality to define the Reservation Source and default the value of the Reservation Source through the API without user intervention.

EMS-2949

Search service orders by State ID

You are now able to search for service orders in Platform Services using the State ID.

EMS-3001

Fixes

Area

Description

Platform admin UI

The Identity Attribute Name field on the SAML Configuration page is no longer limited to 50 characters.

EMS-4695

Room filter

You are now able to filter rooms in Platform Services based on the Feature ID.

EMS-4675

Upgrade related issue

Occasionally, after clients upgraded to Update 33, platform API groups and contacts did not work as expected. This issue has now been resolved.

EMS-7299

Localization of new bookings

The logic to allow new bookings within a given range of days has been localized. Now the last allowed booking date is calculated based on the selected room’s time zone.

EMS-6608

Multi-template search

Occasionally, a multi-template search of large templates would not display all the results correctly if the total count of results on the page was greater than the page size. This issue has now been resolved.

EMS-6236

Same day booking

You are now able to create a same day booking in Platform Services.

EMS-5211

BR and PO numbers

Previously, the Billing Reference (BR) and Purchase Order (PO) numbers were not getting validated correctly. This issue has now been resolved.

EMS-4127

Reservation in non-web user mode

Previously, if you created a reservation in the non-web user mode, the times did not adjust correctly according to the time-zone of the room location. This issue has now been resolved.

EMS-3174

Bookings

Previously, if you used a different web token you were incorrectly able to cancel another web user’s booking. This issue has now been resolved.

EMS-3159

Room search

Previously, if you selected the Exclude Weekends option and searched for a room on a Friday, the search room functionality would not work as expected. This issue has now been resolved.

EMS-3149

Room search

Previously, the room search functionality did not work as expected. This issue has now been resolved.

EMS-3124

Email address

Previously, you were unable to update the email address for a reservation in Platform Services as expected. This issue has now been resolved.

EMS-3101

Template availability search

Previously, the search results retrieved from a multiple template availability search for one template were more than those retrieved for multiple templates. This issue has now been resolved.

EMS-3057

Features filter

Previously, the features filter functionality for rooms did not work as expected when you tried to filter rooms based on multiple features. This issue has now been resolved.

EMS-1393

Room search

Occasionally, you were unable to search for rooms available on the next day. This issue has now been resolved.

EMS-1458

Bookings

Previously, you were unable to create a booking series if the booking location is closed for one of the occurrences in the series. This issue has now been resolved and in this scenario, you are able to create a booking that goes into rule violation status.

EMS-5650

Required email and phone

Previously, the requirement to enter a contact email and phone while creating a reservation was not being honored. You were able to create a reservation even after leaving the Contact Phone and Contact Email fields blank. This issue has now been resolved.

EMS-4126

Bookings

The handling of multiple errors related to bookings has been re-factored to return more granular messages and codes. This enables you to be aware of the next action you can take after an error.

EMS-4175

Panics

Previously, any panics within request processing would cause the application to crash. This issue has now been resolved and a 500 error is sent to the customer in case of a panic.

EMS-8113

Bookings

Previously, if you configured a date in the Only Allow New Bookings Prior to This Date rule in Platform Services, you were not able to book meeting rooms for a time after 6 pm Mountain Time on that date. However, you should be able to book a meeting room for anytime on that date. This issue has now been resolved.

EMS-3031

Bookings

Occasionally, the parameter for Exclude Weekends was interpreted incorrectly, causing availability issues and conflicts if creating a booking for Friday or Saturday when the current day was Friday. This issue has now been resolved

EMS-3079

Bookings

Previously, when you created a booking the minimum capacity, maximum capacity, and setup type associated with the room was not getting validated as expected. This issue has now been resolved.

EMS-3111, EMS-3110, EMS-3109

Validation rules

Previously, if the set-up type validation rule was enabled, everyday users were incorrectly able to create a reservation with the setupCount bigger than availableCount. This issue has now been resolved.

EMS-4134

Room filters

Previously, if you tried filtering rooms by ImageID, the incorrect ImageID was being returned. This issue has now been resolved.

EMS-7242

Performance improvement

Updates were made to improve the overall performance of Platform Services.

EMS-6389, EMS-6390

Room search

Occasionally, room search using Area ID and View ID would return incorrect results. This issue has now been resolved.

EMS-3124

ClosedEMS Room Sign App

Build # 19.8.30.1

Fixes

Area

Description

Overlay and swipe badge text

Previously, the overlay and swipe badge text appeared over other content in the EMS Room Sign App. This issue has now been resolved.

EMS-3185

Authentication text box

Previously, you were able to authenticate your account by entering any emoji in the Authentication text box in the Room Sign App. This issue has now been resolved.

EMS-3207

Database

Occasionally, you were unable to connect to the Room Sign App database. This issue is now resolved.

EMS-3182

Reprofiling after every reboot

Previously, the Room Sign App needed reprofiling after every reboot or monthly server patch install. This issue has now been resolved.

EMS-6841

Reservation

Occasionally, you would incorrectly receive the “Unable to add to calendaring system” error while creating a reservation in Room Sign App. This issue has now been resolved.

EMS-7856

ClosedEMS Web App

Build # 44.1.34000.2020

Enhancements

Area

Description

Show My Bookings button on Web App home page

A new button called Show My Bookings was added to the EMS Web App home page. This button enables you to choose whether you want your bookings to be loaded on the home page by default. This button is useful if you primarily use the Web App to create new reservations as it enables you to quickly create reservations without checking your bookings first.

A parameter in the Desktop Client is used to enable the Show My Bookings button. The parameter is turned off by default.

EMS-7174

Spinning wheel on cancellation in Web App

A spinning wheel animation is displayed after you cancel a reservation or booking. This animation signifies that the application is working on the cancellation function and prevents you from clicking the Cancel button multiple times.

EMS-7128, EMS-7127

Auto-enabled Web App Add-to-calendar functionality

If you have a license for Exchange Room Integration, Web App Exchange integration is now auto-enabled. You can no longer disable Exchange integration using the Add-to-calendar/send invitations flag. This enhancement prevents Exchange and EMS from being out-of-sync and as a result if you add a room with a resource mailbox to a booking, the booking will reflect on the resource mailbox and double booking will be prevented.

EMS-6072

Ability to pick date/time in the EMS Web App using screen readers

You are now able to pick a date/time for your appointment in the EMS Web App using screen readers and the ENTER key on the keyboard.

EMS-6751

Accessibility issues resolved in the EMS Web App

More than 30 accessibility issues were resolved with this release to improve the overall user experience of the EMS Web App. These issues were detected by WAVE, JAWS and NVDA and their resolution brings the EMS Web App a lot closer to being 508 compliant. These issues were as follows—

  • Missing alternative text for screen readers

  • Missing labels

  • Missing document language

  • Headings with no content

  • Buttons with no value text

  • Links with no associated text

  • Missing targets for aria-labelledby and aria-describedby references

  • Low contrast between foreground and background colors

  • Form Label missing text

EMS-7933 (Epic) - 7935, 7937, 7939, 7940, 7941, 7942, 7943, 7944

Fixes

Area

Description

Reservations

Previously, if you navigated to the My Events > Reservations page, your current and past reservations would not display as expected. This issue has now been resolved.

EMS-7718, EMS-7604, EMS-7603

Bookings

Previously, if you navigated to the My Events > Bookings page, your bookings for the day, week or month would not display as expected. This issue has now been resolved.

EMS-7717, EMS-7604, EMS-7603

Rooms

Previously, you were unable to select a room for your meetings using the keyboard spacebar and/or screen readers such as JAWS and NVDA. This issue has now been resolved.

EMS-6750

Web Process Templates

Previously, if you initiated a search on a Web Process Template (WPT) and Web App was unable to connect to Platform, only a blank red error box would appear. A more appropriate error message is now displayed in this scenario.

EMS-5333

Global Settings

Previously, the global setting for the Only Display Rooms That Exact Match Search Criteria parameter was being ignored and its setting was always treated as ‘true’. This issue has now been resolved.

EMS-5085

Services

Previously, the Billing Reference and PO number did not get updated if you added or edited services from the Services page. This issue has now been resolved.

EMS-1852

Events

Previously, blanks/white spaces were allowed in the Event Name required field. This issue made it impossible for you to edit the event name after you have created the reservation. This issue has now been resolved.

EMS-1463

Rooms

Previously, if platform Get Availability (GA) was enabled in the database, EMS Web App would throw an error when you searched for rooms in the list view or selected a room in the grid view. This issue occurred because the room(s) associated with the selected template had zero room setup types associated with it. The API returned a null collection of room setup types and thus returned an exception. This issue has now been resolved.

EMS-7309

Rooms

Previously, if you selected the option to show your favorite locations, the rooms would incorrectly show availability. This issue has now been resolved.

EMS-6701

Attendees

Previously, if you entered non-English or non-ascii characters in the EMS Web App fields while adding an attendee they would incorrectly be saved in the database as question marks(?). This issue has now been resolved.

EMS-5864

Bookings

Previously, the Manage Bookings page would not display the Edit (pencil) icon next to the room. This issue has now been resolved.

EMS-5831

Everyday user process templates

Previously, if you used the everyday user process template in EMS Web App configured with Only Allow New Bookings Within Range of This Many Days and booked a room for the last allowed day, the booking will be incorrectly made in conflict. This issue has now been resolved.

EMS-5756

Reservations

Previously, a reservation would remain in conflict status even after the conflicts for all its component bookings were resolved. This issue has now been resolved.

EMS-1980

Reservations

Previously, you were able to check in for a reservation even before the time mentioned in the Allow Check In field for that reservation. This issue has now been resolved.

EMS-1908

Site Home

Previously, the Web App Site Home page would display even if you fail to log in. This issue has now been resolved. The Web App Site Home page for unauthorized users and guests now displays if you fail to log in.

EMS-1872

Everyday user process templates

Previously, if you configured an Everyday User Process Template to only allow new bookings within a certain number of days, you were unable to edit a booking which was made at the max number of days. This issue has now been resolved.

EMS-1640

Reservations

Previously, if a recurring reservation spanned a daylight savings change the room availability for the meetings in that reservation did not display as expected. This issue has now been resolved.

EMS-1460

User accounts

Previously, the auto-creation of user accounts did not work as expected. This issue has now been resolved.

EMS-7855

SAML authentication

Previously, if you configured the SAML authentication you would be unable to sign in to the EMS Web App in the first attempt. This issue has now been resolved.

EMS-7607

Floor Plans

Previously, while selecting rooms on the Floor Plans tab if you selected the Favorites Only field, you would still see all the available rooms and not just your favorite rooms. This issue has now been resolved and the filter works as expected.

EMS-1636

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