Install or Upgrade the EMS Campus Auto Sync Service (EMS Campus Only)

Functionality exists within EMS Campus that allows Domain Schedulers to manually process post-publish course changes made in your SIS to EMS. The EMS Campus Auto Sync Service automates this process.

The EMS Campus Auto Sync Service must be installed on a computer/server that is connected to the network and is running 24 hours a day.


Existing versions of the EMS Campus Auto Sync Service must be manually uninstalled. Install the EMS Campus Auto Sync Service on one computer/server only.

To install the EMS Campus Auto Sync Service:

  1. Verify that the prerequisite software is installed.

  2. Manually uninstall any existing versions of the EMS Campus Auto Sync Service.

  3. Download the EMSCampusAutoSyncSetup.msi onto the server that will be running the service.

  4. Double-click EMSCampusAutoSyncSetup.msi. Follow the on-screen prompts. It is recommended that you accept the defaults.

  5. Within your Microsoft Windows Start menu, locate EMS Campus Auto Sync. The EMS Campus Auto Sync Configuration screen appears.

  6. Set the Auto Sync Interval. The recommended setting for this value is at least 30 minutes. It is very important that EMS Campus Auto Sync has plenty of time to synchronize with the SIS and process any changes.

  7. In the Databases section of the dialog, you will see a sample database and server (named ‘server’ and ‘database.’) Select this entry, click Edit, and change the values to your EMS server and database name.

    EMS Database Dialog

    On the Database tab of the Database dialog, complete the following:

    • Server/Database – EMS server and database name

    • EMS Authentication/Windows Authentication – The method of authentication to this database.

    • Enable Service Event Logging – Activates Windows event logging.

  8. After making your entries, click OK.

  9. Click OK again to save your EMS Campus Auto Sync Configuration settings.

    The EMS Campus Auto Sync Service is now enabled.

See Also: Post-Publish Processing of Courses in the Academic Planning User Guide and EMS System Parameters for All Applications in the EMS Desktop Client Configuration Guide for information on how to configure the auto sync feature.


If any issues are encountered starting the service, please visit the Knowledge Base available in Accruent Access for a possible solution or contact Customer Support.