Send Confirmations
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Open a reservation in the Navigator.
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In the upper right of the Navigator, click Settings > Confirmation Settings.
The Confirmation Settings dialog opens.
Concept: Confirmations vs. Notifications: What's the Difference? (Click to Expand)
Confirmations
- These are either sent out automatically after a booking is made in EMS Web App, or manually from the EMS desktop client.
- They contain the date/time/resources for the booking that was created.
- These usually go to end users so they know when their event is and if they owe any money.
Notifications
- These are sent out automatically based on the filters on the notification rule:
There are five types of notification rules:
Bookings
Service Orders
Anything On A VIP Event
New Web Users
User Defined Field
- These are usually sent out X days before a booking. They are triggered when a change occurs on a booking, service order, and so forth within that range of days.