System Requirements for Integration to Microsoft® Exchange
You must be licensed for EMS Desktop Client, EMS Web App, and Integration to Microsoft® Exchange to configure and use this module. If you are unsure if your organization is licensed for Integration with Exchange, or if you would like to learn more about it, please contact your Account Executive.
The following requirements must be met to install and configure Integration to Exchange:
- System requirements must be met for the following:
- EMS Desktop Client and/or EMS Web App Installed
- EMS Desktop Client must be installed and operational
- Valid EMS for Microsoft Outlook License
Web Server Requirements
| Operating System | IIS VERSION |
|---|---|
|
Windows Server 2016 |
10.0 |
|
Windows Server 2012 |
8.0 |
|
Windows Server 2012 R2 |
8.5 |
|
Windows Server 2016 |
|
| Prerequisites | |
|
Application Pool Running |
2.0 or 4.0 depending on the EMS Software Application |
|
.NET Framework 4.8 |
|
| HTTP activation (Windows Feature) | |
| TLS Version | Minimum TLS 1.2 |
|
Minimum System Requirements Processor: 2.0 GHz and 4 cores or faster *For up to 100 concurrent users. Increased specs required for 100+ concurrent users. |
|
*Requires an update to Windows Management Framework to version 3.
**= varies per EMS Software Application
EMS Web App Requirements
|
Desktop Browser |
|---|
|
Introduction to EMS for Outlook (please see Note below) |
|
Microsoft Edge (latest) |
|
Firefox (latest) |
|
Chrome (latest) |
|
Safari (Mac) (latest) |
*= varies per application.
|
Software Requirements |
|---|
*URL Rewrite 2.1 for IIS needs to be installed on the web server.
EMS Web App (Mobile)
|
Mobile Browser |
Platform |
|---|---|
|
Chrome |
Android 4.4, 6.0, 7.0, 7.1 |
|
iOS 9.x, iOS 10.x |
|
|
Safari |
iOS 9.x, iOS 10.x |
Integration with Exchange configuration issues often relate to access rights with this account. Ensure that the account has the necessary permissions.
EMS Platform Services
|
Operating System |
IIS version |
|---|---|
| Windows Server 2016 | 10.0 |
|
Windows Server 2012 |
8 |
|
Windows Server 2012 R2 |
8.5 |
|
.NET Framework |
4.6.1 |
|
Application Pool |
4.0 |
|
Prerequisites (Prior to Update 28) |
|
|
HTTPPlatformHandler IIS Module |
Download Version 1.2 here OR download the installer here. |
|
PowerShell |
|
|
ASP.NET Version 4.6 |
Under Web Server (IIS) > Web Server > Application Development:
|
|
Prerequisites
|
|
|
2.2.6 See Also: Installing ASP.NET Core. |
|
|
PowerShell |
5+ Version |
|
ASP.NET Version 4.6 |
Under Web Server (IIS) > Web Server > Application Development:
|
| Prerequisites (Update 220 to current) | |
| ASP.NET Core |
3.1 Download the SDK and bundle for your operating system |
| PowerShell | 5+ Version |
| ASP.NET Version 4.6 |
Under Web Server (IIS) > Web Server > Application Development:
Web Socket Protocol |
Install the ASP.NET Core
As of Update 28, users are required to deploy EMS Platform Services with ASP.NET Core, instead of the HTTP Platform Handler.
- Choose .NET Core version 2.2.6 (EMS Update 44.1.28+) or .NET Core version 3.1 (EMS Update 2020+)
- In the right-hand “Run apps - Runtime” column, select Windows Hosting Bundle
ASP.Net handler is a part of the Runtime and Hosting Bundle.
EMS for Microsoft Outlook Requirements
|
Microsoft® Office |
365 |
|
Outlook (32- and 64-bit) |
2010, 2013, 2016, 2019 |
|
.NET Framework |
4.6.1 |
|
VSTO 2010 |
|
|
Prerequisites |
|
|
EMS Web App |
Latest |
|
On User Workstations |
Desktop requirements for Microsoft® Outlook Windows 7, 8, or 10 |
Integration to Microsoft Exchange
|
Microsoft® Exchange |
2010 SP3, 2013, 2016, 2019 |
|
Microsoft® Office |
365 |
|
See Also: Exchange Web Services (EWS) Impersonation and Configure EWS Impersonation |
|